Shipping & Returns
All prices include complimentary standard shipping in the U.S. We also offer expedited shipping as well as International shipping at checkout.
All international orders go through customs and the process can take up to weeks. Unfortunately, we have no way of knowing how long this process will take. Please note: international customers are responsible for any applicable local duties and/or sales tax. Additionally, we cannot alter international shipping forms (changing prices, marking orders as gifts, etc.) We also cannot accept responsibility for lost or stolen packages which have been confirmed as delivered to the shipping address.
Please note, all shipping options do not account for processing time of up to 3 business days. Orders placed after 12pm PST on Fridays and over the weekend will be processed and shipped 1-3 business days from the following Monday. We do not ship on weekends or holidays. In addition, after orders have been placed, package scans from our carriers are at times delayed. As a result, even when your order is already on the way, orders may not show tracking for a few days. Please allow extra time for tracking updates and final delivery. In rare cases, you may not have tracking visibility – orders may arrive before tracking becomes available. Thank you for your understanding.
RETURN AND EXCHANGE POLICY
Corpus is committed to making you happy. However, if we come up short on that goal, we have options for you.
DAMAGED, DEFECTIVE, WRONG ITEM: Please email firstname.lastname@example.org if your product(s) arrive damaged and include a photo. Our support team will respond back with replacement details
EXCHANGES: please email email@example.com
RETURNS: (order placed at corpusnaturals.com only) If for whatever reason you are not satisfied with our full size products, we will issue a full refund.
Please note that we cannot accept returns or exchanges on our Sets, Duos, Mini Trios or Accessories.
Your return package must be postmarked within 30 days of delivery date. We offer free shipping on all outbound order (US), and cannot reimburse the cost of returns, or issue return shipping labels.
ORDER NUMBER MUST BE WRITTEN CLEARLY ON THE OUTSIDE OF THE BOX.
All return packages must be sent to:
8255 Beverly Blvd.
Los Angeles, CA 90048
Any questions: please email firstname.lastname@example.org