HAVE QUESTIONS? WE HAVE ANSWERS. CONTACT US AT SUPPORT@CORPUSNATURALS.COM IF YOU DON'T SEE YOUR QUESTION RESPONDED TO.
RETURNS & EXCHANGES
Corpus is committed to customer satisfaction. Keep in mind that returns of beauty products of all kinds must be thrown away; our return policy is designed to reduce waste as part of our commitment to sustainability in all areas of our business.
30-DAY DEODORANT SATISFACTION GUARANTEE
We offer a 30-day satisfaction guarantee on our full size natural deodorant by providing a one-time refund or exchange for first-time customers. This applies to one deodorant, not multiple. We refund the purchase price, which does not include original shipping charges. We do not issue return shipping labels nor cover return shipping costs. Please email email@example.com within 30 days of purchase to initiate a return.
ALL OTHER PRODUCTS
No returns or exchanges on opened or used products. No exceptions.
PRODUCTS NOT ELIGIBLE FOR RETURN OR EXCHANGE
Mini Deodorant Sets (Set of 6 or Mini Trios), Duo Sets, Scented Candles, Accessories.
Please refer to our Returns Policy for full details.
Please email firstname.lastname@example.org if your product(s) in any category arrive damaged or your order is incorrect, and include a photo. Our support team will respond back with replacement details.
We offer a 30-day deodorant satisfaction guarantee by providing a one-time refund or exchange of one full-size deodorant for first-time customers. For all other products, no returns or exchanges are accepted on opened or used products. Products not eligible for return in any case are as follows: Mini Deodorant Sets (Set of 6 or Mini Trios), Duo Sets, Scented Candles, Accessories. Please refer to our Returns Policy for full details.
Although we will try to accommodate your address change request, unfortunately due to our fulfillment timing, the ability to change your address after your order is placed is never guaranteed. Please reach out to email@example.com as soon as you realize the change is necessary.
Unfortunately due to our fulfillment timing, the ability to change or cancel your order after it is placed is never guaranteed. Please reach out to firstname.lastname@example.org as soon as you realize the change is necessary.
We accept payment via Shop Pay, PayPal, Venmo, Apple Pay, and major credit cards.
To track your order, please refer to the notifications sent to the email you used to place your order. If you have a CORPUS account, you can also login and click the order number listed on your account page to view
Please note orders take 1-3 days to be processed and shipped from our warehouse. Orders placed after 12pm PT on Fridays and over the weekend will be processed and shipped 1-3 business days from the following Monday.
Our regular standard shipping takes 2-10 days depending on your location. The carrier is also location dependent. We also offer 2-day shipping for an additional charge which is calculated at checkout.
Please see our Shipping page for additional details.
All orders with a subtotal over $50 include complimentary standard shipping in the U.S. For orders under $50, we offer a flat rate of $5.95 for standard shipping within the US.
We also offer expedited (2-day) shipping, as well as select international shipping, for an additional charge which is calculated at checkout.
Yes, we do offer international shipping to a number of countries
for an additional charge calculated at checkout. (Note: we do NOT ship to countries within the European Union due to EU tax collection laws). We also encourage you to use our International Retailers list to find a retailer in your country.
Please note, all international orders go through customs and the process can take weeks. Unfortunately, we have no way of knowing how long
this process will take. International customers are responsible for any
applicable local duties and/or sales tax. Additionally, we cannot alter international shipping forms (changing prices, marking orders as gifts, etc.) We also cannot accept responsibility for lost or stolen packages which have been confirmed as delivered to the shipping address.
First, create a CORPUS account to begin earning points. Simply sign up for an account here or create an account during checkout.
Earning points is very simple. For every dollar you spend with us, you receive a point ($1=1 point). You also earn 30 bonus points when you create an account, and can add your birthday into your account and you’ll
receive 50 points to spend during your birthday month.
For every 100 points earned, you’ll receive $10 off. Points are redeemable in $10 increments. Please see our Loyalty page for more details.
Please note you must be signed into your CORPUS account when you place your order in order to earn points. If you were signed in when you made your purchase, please wait up to 24 hours after you placed your order for the points to appear. If they still have not appeared, please contact email@example.com and include your order number and the email associated with your CORPUS account.
PRODUCT & INGREDIENTS
Natural fragrances are essential oils and isolates derived from flowers, fruits, sap, seeds or skin of the plant, as well as the bark, leaves, roots, resins or wood of certain trees and never as a result of synthetic chemistry.
All CORPUS body care products are vegan. All of the ingredients are either plant or mineral derived.
We do not use any ingredients that are known to contain gluten. However, we use a few fermented ingredients that could contain grain, and our manufacturing facility is not gluten or nut free.
No, CORPUS does not test on animals and is certified cruelty-free by both PETA and the Leaping Bunny Program.
Full ingredient listings are available on each individual product page, under “INGREDIENTS.” You will also find a full ingredient list on the outer box or bottle of your product.
Our deodorants are aluminum-free and all of our body care products adhere to the Credo Clean Standard. We only use the highest-quality
ingredients, and provide full ingredient lists on each product page; we encourage anyone who is pregnant or nursing to share these ingredient lists with their primary healthcare provider with questions about usage during those times.
We only use the highest-quality natural ingredients in all of our products, and provide full ingredient lists on each product page; please
check the ingredient listings if you have specific allergies, try a patch test, and, as always, consult your doctor before using our products if you have any major concerns.
All CORPUS products are made in the USA. We made the conscious decision to manufacture our products close to home and close to our shipping facilities in California when we first launched CORPUS. While the majority of our products are still made in California, we also now make select products in Vermont and New York.
USING NATURAL DEODORANT
CORPUS deodorant is a natural deodorant, and all deodorants are aluminum-free by definition. Antiperspirants, on the other hand, use pore-clogging aluminum to artificially reduce sweating. But sweating is natural and is one of the ways your body cools and detoxifies itself, so we chose to create a formula that works with your body’s natural chemistry, rather than
Although baking soda is considered a natural ingredient and is found in many natural deodorants, we formulated our deodorant without it as it can cause skin irritation, and has the additional drawback of a gritty and rough texture with white residue.
When you stop using personal care products containing synthetic, artificial ingredients, it’s sometimes common for your body to go through a brief period of readjustment. This is completely normal and necessary for your body to expel foreign toxins. Some people notice increased wetness and odor during the transition period, but most experience little to no odor, wetness, or irritation - the most common switch-related tip we hear is that you may want to apply twice a day in the beginning or during hot, sweaty months (which is also quite a delightful experience!)
SUSTAINABILITY & RECYCLING
We constantly strive to create a balance between Product and Planet to provide you with a clean, sustainable experience without sacrificing quality and performance. Please see our Sustainability page to learn more.
Please see the “USAGE” dropdown on each individual product page for information about how to recycle your empty products.
If you have a press inquiry, or
are an influencer wondering about our affiliate and sampling programs, please reach out to firstname.lastname@example.org.
If you can’t find what you’re looking for, just email us at email@example.com and we will do our best to help you resolve your issue. Please note our customer service is closed on weekends and holidays so we appreciate your patience.